While I was browsing for my next holiday plans, I bump into Traveloka website. Their website is very straight forward to search for flights and hotel. Kind of intrigue by the site so I did my lil search about the website. Traveloka has put its name out there over 5 years now and the elevation has been positive.
When I mention Traveloka to my friend, most of the time I get good reviews from them. They don’t hold back in disclosing how easier and convenient it was booking hotels and/or flights online using Traveloka works like a charm. It makes me wonder, what exactly made it worked so well over the past years and continuing to the present? Is it the price? Is it the marketing strategies? Is it the visual aids they provide? Is it the promotions? One thing is for sure when I am searching for hotel booking or airline tickets, Traveloka seems to give the end result that makes everybody happy.
1. Promotions all the way Great promotions and deals are the talks of consumers when dealing with Traveloka. They are complemented in their frequent discounts they usually give out to customers. Sometimes they offer up to 50% discount on cheap flight tickets (eg: Malindo) and hotel bookings at the most amazing destinations you can think of. If that doesn’t get people kicking and screaming to hop on the plane, I don’t know what will. Other than that, they also organize contest after contest with lucrative prizes including holiday vouchers, cash money and much more. They are like the traveling world Secret Santa. They give out cool deals for customers and the customers do not object.
1. Promotions all the way Great promotions and deals are the talks of consumers when dealing with Traveloka. They are complemented in their frequent discounts they usually give out to customers. Sometimes they offer up to 50% discount on cheap flight tickets (eg: Malindo) and hotel bookings at the most amazing destinations you can think of. If that doesn’t get people kicking and screaming to hop on the plane, I don’t know what will. Other than that, they also organize contest after contest with lucrative prizes including holiday vouchers, cash money and much more. They are like the traveling world Secret Santa. They give out cool deals for customers and the customers do not object.
2. Simplicity sells
To put it simply, they make our job a lot easier. What job are we talking about here? The job to find the cheapest flight ticket or coolest hotel reservations in less than 30 minutes. The system they provide in both the desktop and mobile application gives you all the easy access you always hoped for. We, consumers, do not have the luxury of going through complicated booking system that will, in the end, make us give up on it altogether. Traveloka provides the easiest way for one to move around in their website in finding the things that we want. It’s not confusing, it doesn’t take centuries of loading and it doesn’t crash every 30 seconds due to traffic. The visual settles just perfect for the eyes and the information necessary does not crowd the screen. Easy and simple, yes it is.
To put it simply, they make our job a lot easier. What job are we talking about here? The job to find the cheapest flight ticket or coolest hotel reservations in less than 30 minutes. The system they provide in both the desktop and mobile application gives you all the easy access you always hoped for. We, consumers, do not have the luxury of going through complicated booking system that will, in the end, make us give up on it altogether. Traveloka provides the easiest way for one to move around in their website in finding the things that we want. It’s not confusing, it doesn’t take centuries of loading and it doesn’t crash every 30 seconds due to traffic. The visual settles just perfect for the eyes and the information necessary does not crowd the screen. Easy and simple, yes it is.
3. You get what you wish for
You can find exactly what you’re looking for when making bookings with them. One of the main reason why Traveloka is able to plaster its name to the Southeast Asia region is because of the wide access they have on various hotels and flight routes across the continent. You can literally find the most places people go to and the places you have never even heard of existing - let alone travel-worthy. Their products cater to all types of traveler - business, leisure, adventure, backpackers, culture and more. If you are looking to find hidden gems in your own country, they have it. If you are looking to find top 10 paradises out there, they have that too. If you are looking to find the places with top foods available, they even have that. So, meet your very own Genie.
4. Transparency is the way of Traveloka life
They are not voting for giving the best price with secret agendas behind the curtains. Whatever the numbers they displayed on their site, that is the only amount of money you will have to take out of your savings account. There is no sudden emergence of extra charges or hidden fees that you somehow ‘missed’ during your booking processes. When it says a cheap flight ticket - it is a cheap flight ticket. They disclose all the necessary information you need to make hotel reservations and flight booking. The show you the good, the bad and the way around the areas you decided to spend several days at. Transparency is their virtue.
What you see is what you going to pay. With this transparency of pricing I can actually plan my budget accurately.
5. Friendship goals
Customers find it easy to do online bookings with Traveloka because they know this one-of-a-kind traveling company will have their backs. The 24/7 customer service provider gives you zero time to panic when something relating to your bookings starting to go south. Their assistance is not only up to speed but also friendly in a sense that you feel comfortable to have a conversation with. Someone that you know you can rely on and trust on every instruction they provided. The bond that they implemented on the customers is worthy of a standing ovation in my book. They take care of you so that you can have the best time of your life in your travels.
Chat with their customer service staff online on their website.
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